Dear Final Touch Nails & Spa,
Congratulations once again on joining a very select group of companies that have earned top customer satisfaction ratings and won the 2015 Talk of the Town Customer Satisfaction Award from Talk of the Town News. With a 5-star rating, Final Touch Nails & Spa has received this award in 2011, 2012, 2013, 2014 and now 2015 and now belongs to an even more elite group of companies having won the award. You and your team are to be congratulated.
What makes this award unique is our research process. Talk of the Town News spends countless hours analyzing customer reviews, blogs, social networks, business rating services, and other honors and accolades to determine a company’s star rating each year. Based on the results of this review and internal guidelines we assign our own rating to act as a representation of the data we have accrued. Only those businesses that earn a 4-star to 5-star rating are named Talk of the Town Award winners.
The Talk of the Town Award was created by our publishers to honor those businesses that put a priority on customer care, and also give them valuable research to combat negative online comments that can damage a company’s reputation. One malicious comment can do that. Because of this, our process takes into account multiple reviews and comments to offer a fair, balanced rating. By combining all online information into one score, consumers and businesses receive a fairer overview of customer feedback.
Again, congratulations on joining the customer service elite! We encourage you and your team to keep up the good work.
Talk of the Town News